In late September Graphisoft launched a new Graphisoft Community online—a new resource that merges Archicad Talk and the English-language Help Center into one easy-to-search resource for its global users.
Graphisoft Community Platform
The new state-of-the-art platform offers fast and efficient support to end-users, with quick feedback from peer users and Graphisoft experts who man the platform.
A single sign-in with a Graphisoft ID gives users access to both Archicad Talk and the English-language Help Center. Other language support will be rolled out in the fullness of time. Current users of Archicad Talk are asked to move their accounts to the new Community portal soon so they can leverage the new features and streamlined experience.
The new Graphisoft Community also encourages a more social and modern approach to knowledge-sharing. Users gain incentives via badges, rankings, challenges, and competitions.
“Graphisoft Community is more than just a rebranding of our existing forums and Help Center,” said Gordana Radonic, Global Community Manager at Graphisoft. “The new portal will make it much easier for Archicad, BIMcloud, and BIMx users to search for solutions to common questions, get quick help from Graphisoft experts, share best practices with peers, and join fun competitions and design challenges,” she added.
“The merge of Archicad Talk and Help Center into one, easy-to-use platform has made the search process so much faster,” said Huseyin Penbeoglu, Architectural Designer at Bimpetus LTD in the UK. “Graphisoft Community helps me stay focused on project deliverables.”
“This was the first full week of the new Graphisoft Community site, and the number of posts is the highest we have ever had — the site is absolutely buzzing with activity!” said Gergely Kmethy, Vice President, Customer Success at Graphisoft. “It’s great to see our users taking full advantage of the new portal.”
Building Together Design Challenge
To encourage Archicad users around the world to work on one creative project together, Graphisoft launched the Building Together Design Challenge on September 6. The challenge invites participants to submit their designs using a simple template focused on what the words ‘inside’ and ‘outside’ mean to them.
Participants are invited to encourage their friends and colleagues to vote for their design — and to submit their own. Graphisoft will reveal a giant architectural puzzle made up of the submitted designs on September 24. The 50 designs with the most votes will win prizes. For more information and to enter the design challenge, visit Building Together Design Challenge on the Graphisoft Community portal.
For more information about Graphisoft Community, visit community.graphisoft.com.